{"id":1454,"date":"2024-03-23T22:32:39","date_gmt":"2024-03-23T22:32:39","guid":{"rendered":"https:\/\/querciahouses.com\/?page_id=1454"},"modified":"2024-05-26T21:12:21","modified_gmt":"2024-05-26T21:12:21","slug":"resolucao-de-litigios","status":"publish","type":"page","link":"https:\/\/querciahouses.com\/pt\/dispute-resolution\/","title":{"rendered":"Resolu\u00e7\u00e3o de Lit\u00edgios"},"content":{"rendered":"<h2 class=\"wp-block-heading\">RAL - Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios<\/h2>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-beb49914\">\n<div class=\"gb-grid-column gb-grid-column-52bb8417\"><div class=\"gb-container gb-container-52bb8417\">\n\n<p>Em cumprimento da Lei n.\u00ba 144\/2015, informamos os nossos estimados consumidores que celebr\u00e1mos uma conven\u00e7\u00e3o de arbitragem de consumo na modalidade de ades\u00e3o plena e que, em caso de lit\u00edgio, dispomos de meios alternativos de resolu\u00e7\u00e3o de lit\u00edgios, nomeadamente o CIAB - Centro de Informa\u00e7\u00e3o, Media\u00e7\u00e3o e Arbitragem de Consumo (Tribunal Arbitral de Consumo) com morada em:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Avenida Rocha Paris, n\u00ba 103 \u2013 4900-394 Viana do Castelo; Tef. 258 809 335 | ciab.viana@cm-viana-castelo.pt&nbsp;<\/li>\n\n\n\n<li>Rua D. Afonso Henriques, n\u00ba1 \u2013 4700-030 Braga; Tef. 253&nbsp;617 604 | geral@ciab.pt&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>ou atrav\u00e9s do site <a href=\"http:\/\/www.ciab.pt.\/pt\/\" target=\"_blank\" rel=\"noopener\">www.ciab.pt<\/a>.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-f861f42c\"><div class=\"gb-container gb-container-f861f42c\">\n<div class=\"wp-block-image ral-logos\">\n<figure class=\"alignright size-full\"><img decoding=\"async\" width=\"300\" height=\"223\" src=\"https:\/\/querciahouses.com\/wp-content\/uploads\/2024\/03\/logo-ciab.png\" alt=\"\" class=\"wp-image-1460\"\/><\/figure>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">RLL - Resolu\u00e7\u00e3o de lit\u00edgios em linha<\/h3>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-22a6337f\">\n<div class=\"gb-grid-column gb-grid-column-1ff60f73\"><div class=\"gb-container gb-container-1ff60f73\">\n\n<p>Em cumprimento da lei da comiss\u00e3o europeia, atrav\u00e9s do Regulamento (UE) n. \u00ba 524\/2013 do parlamento europeu e do conselho, de 21 de maio de 2013, facilitado pela plataforma de rll para resolu\u00e7\u00e3o alternativa de lit\u00edgios entre consumidores e comerciantes, relativos a contratos de venda ou de servi\u00e7os em linha, disponibilizamos o acesso \u00e0 p\u00e1gina da comiss\u00e3o europeia atrav\u00e9s do seguinte link:<\/p>\n\n\n\n<p><a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/main\/?event=main.home2.show&amp;lng=EN\" target=\"_blank\" rel=\"noopener\">https:\/\/ec.europa.eu\/consumers\/odr\/main\/?event=main.home2.show&amp;lng=EN<\/a><\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-40247655\"><div class=\"gb-container gb-container-40247655\">\n<div class=\"wp-block-image ral-logos\">\n<figure class=\"alignright size-full\"><img decoding=\"async\" width=\"300\" height=\"207\" src=\"https:\/\/querciahouses.com\/wp-content\/uploads\/2024\/03\/logo-comisao-europeia.png\" alt=\"\" class=\"wp-image-1461\"\/><\/figure>\n<\/div>\n<\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>RAL &#8211; Alternative Dispute Resolution RLL &#8211; Online Dispute Resolution<\/p>","protected":false},"author":1,"featured_media":1375,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-1454","page","type-page","status-publish","has-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/querciahouses.com\/pt\/wp-json\/wp\/v2\/pages\/1454","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/querciahouses.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/querciahouses.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/querciahouses.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/querciahouses.com\/pt\/wp-json\/wp\/v2\/comments?post=1454"}],"version-history":[{"count":3,"href":"https:\/\/querciahouses.com\/pt\/wp-json\/wp\/v2\/pages\/1454\/revisions"}],"predecessor-version":[{"id":2589,"href":"https:\/\/querciahouses.com\/pt\/wp-json\/wp\/v2\/pages\/1454\/revisions\/2589"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/querciahouses.com\/pt\/wp-json\/wp\/v2\/media\/1375"}],"wp:attachment":[{"href":"https:\/\/querciahouses.com\/pt\/wp-json\/wp\/v2\/media?parent=1454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}